In the web hosting business since 1998, San Francisco Host is a locally owned and operated company based in the vibrant city of San Francisco. Recently re-branded to better position itself in the marketplace, our goal is to provide rock-solid hosting with steadfast support. We value each and every client and prove it by providing incomparable service.

San Francisco Host is unique on many levels. Knowing that the success of our business is dependent on the success of our clients, we do whatever is necessary to keep our clients happy and to help them thrive. Just like the individuals, artists, small-businesses, non-profits and e-commerce entrepreneurs that are the lifeblood of San Francisco, our clients are the lifeblood of our business.

We view each one as a long-term relationship waiting to happen and place the utmost value on the bond that we are establishing. San Francisco Host also gives back to our community by offering discount hosting for non-profits and other qualified organizations. We strongly believe in the value of a handshake and knowing the names and faces of all our clients.

Max Shure is the founder and CEO of San Francisco Host. After starting up Blue Highway Design, Max discovered a need for a more focused and attentive approach to web hosting. His belief is to provide our clients with a friendly and personalized web hosting experience.

Deborah Smith, Server and Technical Support, has been working in the computer industry since 1994. Brought on board in 2004, her responsibility is to keep the mechanics of San Francisco Host running smoothly and to see that all customer-related technical issues are handled in a timely fashion.

Patty Warwick is our latest addition to the San Francisco Host team and she brings a lifetime of experience in many levels of support learned while working within a large corporate environment. She is moving into both the Technical and Billing areas of our company as we accommodate the growth and success of our client base.

Our clientele is as varied as the city of San Francisco itself, comprised mainly of small entrepreneurs and inspired individuals. We even answer the phone, a rarity for businesses in these days of telephone automation. Personal interaction with all clients allows us to understand the needs of our clients and to enjoy a stronger working relationship.

Since all our hosting customers share space and resources on multiple servers, potential clients are screened to ensure that they are a good fit. If they are not, an alternate hosting company will be recommended.

Back in 1997 we began as a web design company. As new websites were created, it was necessary to find hosting for them. This process was very fustrating. We were treated to poor service, unispired hosting and very little customer support.

Eventually we gave up depending on other companies and decided to start a hosting company that would appeal to people like us. We knew that there must be many other people and small business like us that would gravitate towards our service. We sensed that we were not alone, and believed that if we offered a more personalized, user-friendly web hosting experience then entrepreneurs, web designers, and small businesses would gravitate towards us as a hosting provider. And we were right.

Customer support is available through the online help desk, telephone, or email Monday through Friday, from 7:00 a.m. to 6:00 p.m. Pacific Time. In addition, technical support personnel regularly check the help desk support tickets during off hours, including weekends. Support tickets are addressed promptly!

Our online Frequently Asked Questions (FAQ) section is always available and we are obsessive about keeping it updated. We have just added new cPanel tutorials that can help you with managing your domain. That is great place to start looking answers before you submit a support ticket or phone in with a question.

All servers are constantly being monitored at the Network Operations Center to ensure that everything is running smoothly. If there is a server outage, or other connectivity issues, the technical support personnel are notified immediately and begin working on a solution before most clients are aware of any problem. Technical information that affects our clients is also posted in the announcements section of the home page. Clients are notified in advance, via email, of scheduled maintenance and upgrades which may affect their websites.

Service! That is our mantra. We live, eat, and breathe service and we make sure you feel appreciated and important. Please read the testimonials of some of our current clients to get a better feel for our level of service.

Support. For a lot of people, their website and emails are essential to their lives. When something goes wrong it is very stressful. We understand that and make every effort to prevent anything from going wrong. And if it does, we are right there every step of the way..

Integrity. We pride ourselves on talking straight, being fair, and treating our clients with respect. You trust us with your website, and in some cases your livelihood. We would never break that trust.